loupe

A draft, not yet in force. loupe publishes this so it can be read and reviewed before it applies to anyone. Words in a [marked box] are decisions not yet made. Questions or corrections: [email protected].

Privacy

Last changed: [date of publication]

loupe holds artists' work and the records about it. We collect as little about people as running that takes. We don't show ads, we don't sell or rent information about anyone, and nothing on an artist's site reports to an advertising or analytics company.

Artists, managers and helpers

What we holdWhy
Your name, email address, and a securely hashed passwordTo sign you in and write to you
Your catalogue: works, photographs, documents, records, pages, exhibitions, settings and their historyIt's what loupe is for. See the terms, section 6.
Billing details: Stripe's customer record, your plan, invoices. Never your full card number.To charge for a plan
What you write to loupe, and our repliesTo help you. It's kept.
A record of important actions, such as sign-ins, suspensions, and each time we look inside a catalogueSecurity, and accountability for our own access

If you use stanza

stanza is loupe's companion, run by the same owner, and comes with a paid plan. Nothing reaches it until you click open stanza on your pages. Then loupe sends stanza your name, your email address and your catalogue's name, to sign you in there, and lets stanza read what its tools show: the copies of your photographs made for the screen (never your originals), their titles, captions and file names, your galleries' names and your statement. stanza keeps the email address of whoever signed in last, so it can write to you about your rooms. A room you make in stanza becomes a page of your site, kept by loupe like any other page. Nothing on your site loads from stanza, and nothing there names it.

If you signed up on stanza's own pages and have no loupe site, loupe keeps your stanza account behind those pages: your name, your email address, a securely hashed password, and the pictures you add, with their copies for the screen. You sign in, set a new password and change your name on stanza's pages, and every letter comes from stanza; loupe writes to you about nothing. What you can ask for, below, you can ask of either.

Stewards

We hold a steward's email address, and whatever name the artist gives, so we can tell them they've been named and send the letters the terms describe. A steward can ask us at any time to stop being a steward. We then tell the artist.

People an artist invites to their archive

If an artist invites you to their archive, we hold your email address, the name the artist gives, a securely hashed password, and when you last came in — to let you in and to write to you about it (your invitation, and a new password if you ask for one). The artist sees the same list. When the artist takes you off, or you ask them or us to, all of it is deleted.

People who come in from a family archive

An artist's catalogue may accept guests from one family archive that presents the artist's work. If you're signed in there and click through, the family archive sends us a code in place of your name, the same each time you come unless the family archive changes its key, so you can come in without a password. We hold that code and when you last came in, and nothing else: never your name or email address. The artist sees only how many people have come in this way, and when the last one did. When the artist stops accepting guests from that archive, all of it is deleted.

People pictured in the work

Artists may record who appears in a photograph. Those names are part of the artist's private record:

If you're pictured in an artist's work and want something changed, write to the artist, or to us and we'll pass it on. See the terms, section 8.

Visitors to an artist's site

Who else handles data for loupe

We use a small number of providers. Each handles only what its job needs.

ProviderWhat it does for loupe
RailwayRuns the app and its database
Backblaze B2Stores the files: originals, copies and backups
CloudflareServes loupe.pictures and artists' own domains, and handles DNS
PostmarkSends loupe's email
StripeTakes payments

Data is stored in the United States: files in Backblaze's US East region. [Confirm Railway's region.]

How long we keep things

What you can ask for

You can download everything in your catalogue from your account page, with no request needed: the record any day, and every original once a week. You can also ask us to show what we hold about you, correct it, or delete your account. Write to [[email protected]]. We answer within [30 days]. [Lawyer: at launch loupe sells in the US only. Check which state privacy laws apply, and whether visitors from the EU or UK need a GDPR section.]

Children

loupe isn't meant for children under 13, and we don't knowingly hold their personal information as users. A photograph of a child in an artist's work is part of that artist's record and follows the rules for people pictured above.

Changes

We'll write to managers before a change to this page that affects them, and put the date at the top.

loupe · loupe.pictures · what to keep · sign in